Refer to May 6 article for updated information.

Students confused about when their loans can enter hardship deferment?

We’ve heard that some borrowers may have received information that was contrary to what T.H.E. has been sharing. Our customer service reps have talked to callers who heard that their Stafford loan would not be covered by the same hardship deferment as their GradPLUS or consolidation loan (if the deferment began at graduation). Rather, they were told that they would have to treat their Stafford loan separately in order to postpone its repayment, meaning they might have to apply for another deferment or consider forbearance, income-based repayment plans or other options.