Security upgrade
To better protect each borrower’s account information, T.H.E. upgraded online security. One new feature is a personalized image and phrase that tells users they are logging in to an authentic T.H.E. online account page. Another feature is a set of three security questions all users will be asked to select and answer. These answers will be used to ensure that accounts are kept secure and private so users feel safe with every transaction. As part of this implementation, all existing users will have to go through a one-time enrollment process to collect the new security information for all logins starting April 16, 2008.
Home page change
In order to better serve our student loan borrowers, on April 16, 2008, T.H.E. changed our home page from www.northstar.org to www.theloanprogram.org. Please update any bookmarks you may have saved. We also ask that you be patient during any redirects.