We’ve added a new capability to THEO Online – you can now cancel or withdraw a loan application online. Just go to THEO Online and log on, entering the borrower’s Social Security number and then go to the Application Detail page. If you do not currently have a THEO Online user ID, please contact us and we can set this up for you over the phone. This new capability is another option in assisting schools with their processing. Of course, our customer service staff is also available via phone and e-mail if you prefer.