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Lacey Carter E-mail: lcarter@theloanprogram.org Phone: 866-902-6038 Ext: 9262 States: Alaska, Arizona, California, Hawaii, Idaho, Nevada, Oregon, Utah, Washington 
Tracy Drechsler E-mail: tdrechsler@theloanprogram.org Phone: 866-902-6038 Ext: 9332 States: Colorado, Illinois, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, Oregon, South Dakota, Wisconsin, Wyoming 
Mike Fancher E-mail: mfancher@theloanprogram.org Phone: 866-902-6038 Ext: 9215 States: Connecticut, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Puerto Rico, Rhode Island, Washington DC 
Jennie Hargrove E-mail: jhargrove@theloanprogram.org Phone: 866-902-6038 Ext: 9358 States: Arkansas, Louisiana, New Mexico, Oklahoma, Texas 
Nancy Harvey E-mail: nharvey@theloanprogram.org Phone: 866-902-6038 Ext: 9321 States: Alabama, Florida, Georgia, Mississippi, South Carolina, Tennessee, Virginia 
Michele Misiewicz-Barry E-mail: mbarry@theloanprogram.org Phone: 866-902-6038 Ext: 9261 States: Indiana, Kentucky, Michigan, North Carolina, Ohio, West Virginia 
Doug Schaeffer E-mail: douglas.schaeffer@theloanprogram.org Phone: 866-902-6038 Ext: 9253 States: Maine, Pennsylvania, Vermont |
| FAO Line | Student Line | |
|---|---|---|
| Medical | 888-843-0002 | 888-843-0004 |
| Law/MBA | 888-843-3097 | 888-843-3095 |
| MN Private Colleges | 888-291-1772 | 800-333-3110 |
| Graduate/Undergraduate | 800-366-0603 | 800-366-0604 |
| Consolidation | 866-562-6672 | 866-562-6672 |
| PLUS (Undergraduate) | 866-356-7587 | 866-356-7587 |
| Fax | 888-843-3099 |
| service@theloanprogram.org | |
| Web Address | www.theloanprogram.org |
| Overnight Deliveries |
444 Cedar Street, Suite 800 St. Paul, MN 55101 |
| Loan Processing Address |
P.O. Box 64722 St. Paul, MN 55164-0722 |
| debtmanagement@theloanprogram.org | |
| Toll-Free Customer Service | 866-562-6672 |
| Toll-Free Fax | 866-232-9337 |
| Mailing Address |
Total Higher Education Loan Programs P.O. Box 64454 St. Paul, MN 55164 |
